Support Area Everything you need to get your problems sorted.

Support and Help Area

Here we have our support area with a whole lot of information and things that should help you out with any problems that you may be having. If you want to get in touch with us regarding a new service please contact us here.

 


Training Videos

Here you will find a bunch of training videos to show you how to manage your CMS, Shop, Web Hosting Account and more..

Let's Go!


Manuals/Documentation

Here we will have any user manuals and other documents that may help you out with your services with us.

Read the Docs


Support Ticket

Click here to submit a support ticket and we will be in touch with you as soon as we have resolved your issue.

Submit a Ticket


Live Chat Support

You can chat with us via instant Live Chat Support and we will be right with you to help. Available only to Sparx VIP members.

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FAQ

Here you will find Frequently Asked Questions along with the answers for them which should help resolve some of your problems.

Go to FAQ

 

Extra Support - $100/hour

If you need extra support or extra work done on your website then you can get in touch with us and we will be happy to provide you with top level support and maintenance for your web services with us at our hourly rate.

 


Remote Desktop

We can provide remote desktop support for any problems you are having or if you need training with anything. Just sit back and relax.

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Additional Work

Go to this area if you want to get some extra work done on your website including customizations, updates, training, or new design work.

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Phone Support

We also have phone support available by calling us on 0800 772 793 and we will help out with any of your problems right away.

Get in touch

 

We can offer extra support and work for your websites at $100/per hour.